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Job Req ID:  848

Title:  Seas. 360 Waiter

Short Summary

Offer exceptional service and create a positive guest experience for those dining in 360 Restaurant.  This position is responsible for professionally serving food and ice water to dining guests at the table.  Work with the 360 Captains to make guests feel welcome and comfortable, while always performing under the Food and Beverage Standard Operating Procedures. 

Job Description

Ensure assigned section is ready for service and assigned side duties are complete prior to service

Communicating with assigned Captain all guests concerns and handling guest concerns to the satisfaction of the guests.

Maintain a thorough knowledge of menus, products, cooking process, ingredients and potential relevant allergies

Follow up with management prior to shift regarding special functions or events for the day

Participate in departmental skills training as required

Deliver bread, condiments, and water service as required

Check assigned section for cleanliness, uniformity and overall appearance

Keep table neat and clean throughout service

Expedite food orders

Work in conjunction with Captain and Kitchen (shift Sous Chef) to ensure guests receive their orders efficiently and promptly

Qualifications

One (1) to three (3) years of related fine dining experience is required

Smart Serve certification is required

Food and Beverage knowledge is preferred

Bilingualism (English/French) is an asset

 

Working Conditions

Ability to stand or walk for long periods of the day.
Approved uniforms are to be worn during working hours. Dress codes are in effect as per the standard policy and procedure.
Excellent Guest Services Skills with an ability to recommend the CN Tower products
Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.

Location: 117554, 290 Bremner Blvd, Toronto, ON
Employment Status: Employee (Seasonal)
#cntrecruit
COMPANY OVERVIEW:

Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year, and we pride ourselves in our dynamic and diverse culture. With our commitment to service excellence at every guest interaction, CN Tower employees help to create an experience that is truly unique to the City of Toronto.

 

SO WHAT ARE YOU WAITING FOR?

Please visit our Career Portal any time for new job openings and to keep your resume and contact information up to date. Experience the thrill of Canada's Wonder of the World as a member of an award winning team... climb your way to a 553.33m career.

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.