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Job Req ID:  904

Title:  Seas. 360 Cutlery Polisher

Short Summary

Offer exceptional service and create a positive guest experience for those dining in 360 Restaurant. This position is responsible for professionally managing the polishing of all silverware in the 360 Restaurant and ensuring it is equally distributed during service.  Work towards making guests feel welcome and comfortable, while always performing under the Food and Beverage Standard Operating Procedures.

Job Description

Maintain sufficient levels of clean and polished cutlery

Maintain sufficient levels of cutlery in all side stands

Consistently retrieve bus bins of used cutlery from restaurant side stands throughout service

Operate the cutlery polisher in a safe manner, under the guidelines of the department Standard Operating Procedures (SOP’s)

Communicate with Restaurant Manager(s) when there are deficiencies with par stocks (i.e. glassware, china, silver, linen, and other miscellaneous supplies)

Maintain a thorough knowledge of menus, products, cooking process, ingredients and potential relevant allergies

Follow up with management prior to shift regarding special functions or events for the day

Participate in departmental skills training as required

Assist the Restaurant Managers and Restaurant staff with other designated duties within the job classification

Adhere to all Company policies and departmental procedures and the Collective Agreement


A minimum of one year of related fine dining experience is preferred

Smart Serve certification is required

Bilingualism (English/French) is an asset


Working Conditions

Interacts with employees, management and the public at large.
Department uniforms are provided to protect personal clothing from wear and damage.
Approved uniforms are to be worn during working hours. Dress codes are in effect as per the standard policy and procedure.
Must be able to work in a physical capacity requiring lifting, pushing and pulling, bending and reaching.
Ability to stand or walk for long periods of the day.
Noisy and fast-paced environment.
Excellent guest services skills with an ability to recommend the CN Tower products.
Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.

Location: 117554, 290 Bremner Blvd, Toronto, ON
Employment Status: Employee (Seasonal)


Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year, and we pride ourselves in our dynamic and diverse culture. With our commitment to service excellence at every guest interaction, CN Tower employees help to create an experience that is truly unique to the City of Toronto.



Please visit our Career Portal any time for new job openings and to keep your resume and contact information up to date. Experience the thrill of Canada's Wonder of the World as a member of an award winning team... climb your way to a 553.33m career.

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.