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Job Req ID:  1183

Title:  Manager, Security

Company: CN Tower 
Location: CN Tower - Operations, 290 Bremner Blvd, Toronto, ON
Employment Status: Employee (Full-Time)


Short Summary

The Manager, Security (Manager) is responsible for overseeing the security and safety of the assets, employees, tenants, contractors and all guests of the CN Tower. This includes but is not limited to:

  • Security equipment,
  • Life safety and fire safety,
  • Recruitment and retention
  • Performance Manage and training

Job Description

  • Review all incident reports; correct, check for accuracy, gather documentation including closed circuit television (CCTV) video, forward to correct department, analyze and make recommendations for preventive measures
  • Recommend revisions to security measures as needs dictate including operational changes, new technology and equipment, changes in statutory requirements and implementing approved changes
  • Exercise timely two-way communication with all staff, tenants, and other departments; update standing orders and ensure all staff are up to date with changes
  • Develop relationship with local authorities – Police, Fire, Ambulance and Building Department
  • Work with the Director, Security to create and plan the department’s monthly and annual budget
  • Conduct monthly supervisory meetings and oversee line employee briefings and meetings
  • Develop individual Supervisor portfolio plans; provide guidance and coaching to Supervisors within their portfolios
  • Continuously responsible for upgrading and assuring the integrity of all Security related systems, policies and procedures
  • Ensure Life Safety Orientation is up to date and adequate supervisors are trained on the delivery of the program, to ensure all new employees, tenants and contractors that will be working on property receive the training
  • Be an active member in CN Tower committees such as JHSC, Fire Warden Committee, Broadcaster Committee and Crisis committee


  • A relevant college diploma or university degree in law enforcement, security or equivalent is preferred
  • A minimum of five (5) to seven (7) of related experience in management of the security management of a large property
  • Working knowledge of Federal, Provincial and Municipal legislation and regulation in the area of security and life safety requirements/guidelines

Working Conditions

Able to work under pressure to meet tight deadlines, conflicting demands, frequent interruptions, and heavy work loads.
Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.
High stress, fast paced environment
Interacts with employees, management and the public at large.

Location: CN Tower - Operations, 290 Bremner Blvd, Toronto, ON
Employment Status: Employee (Full-Time)


Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year, and we pride ourselves in our dynamic and diverse culture. With our commitment to service excellence at every guest interaction, CN Tower employees help to create an experience that is truly unique to the City of Toronto.



Please visit our Career Portal any time for new job openings and to keep your resume and contact information up to date. Experience the thrill of Canada's Wonder of the World as a member of an award winning team... climb your way to a 553.33m career.

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.