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Job Req ID:  368

Title:  Grounds Crew

Location: CN Tower - Attractions 290 Bremner Blvd Toronto ON
Employment Status: Employee (Seasonal)

 

Short Summary

To prepare EdgeWalk guests for their experience by orienting them to the attraction and instilling a sense of safety and confidence. Screen guests for any and all falling hazards. Assess and negate any risks presented by guests on the walk. Assist guests with fitting of appropriate clothing (walksuits, gloves, shoes, hats, jackets etc.) and harnessing.

This position will commence upon business resumption.

Job Description

Requirements

  • Maintain uncompromised attention to safety
  • Open and close the Ready Room area according to standard operating procedures
  • Ensure that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining impeccable standards with a solid product knowledge
  • Responsible for checking guests and removing any and all falling hazards
  • Tie off all falling hazards which are required by the guests and cannot be removed ie: eyeglasses, rings etc.
  • Responsible for safety inspections of all gear including; harnesses, shoes, jackets, lanyards and accessories
  • Assist guests with ensuring their valuables are stored in lockers
  • Selecting appropriate walksuits, hats, gloves, shoes and jackets for guests
  • Select appropriate harnesses for guests
  • Assist Sales, Marketing and Communications with media tours and promotions
  • Assist Managers with inventory checks and procedures
  • Solicit guests for the EdgeWalk in and around the CN Tower
  • Participate in walks when available to visually promote the EdgeWalk experience
  • Perform additional duties as directed by Associate Manager, EdgeWalk and Supervisors, EdgeWalk

Qualifications

  • A diploma from a secondary school is required
  • Prior face to face customer service experience is preferred
  • Bilingualism (English/French) is an asset

Working Conditions

Ability to stand or walk for long periods of the day.
Ability to work in varying weather conditions (including but not limited to cold and hot weather, rain and windy conditions).
Flexible to work rotating shifts, which includes but is not limited to evenings, weekends, holidays and overtime as required.
Lifting or moving up to 25 kilograms as required
Must be extremely comfortable working outside at significant altitudes (356 meters).
Must be able to operate and read a breathalyzer machine.

WHAT WE DO

Canada Lands Company is a self-financing, federal Crown corporation that specializes in real estate, development and attractions management. The company’s goal in all it does is to produce the best possible benefit for Canadian communities and the Government of Canada. Canada Lands Company works to achieve its mandate with industry leading expertise; the company prides itself on its consultation based approach to pursuing community-oriented goals, environmental stewardship and heritage commemoration with all its projects across Canada.

The company’s activities ensure that former government properties are redeveloped or managed in accordance with their highest and best use, and that they are harmoniously reintegrated into local communities. Our goal is to help transform surplus parcels and reshape them to meet the needs of Canadians with inspiring and sustainable new neighbourhoods in which they can live, work and play.

 

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.